Two of the most hated words in many companies today are “Performance Review”, and a growing number of companies have done away with them entirely after years and decades of frustration. The traditional options are often extremely time-consuming, and according to a variety of research, only 20-30% of the score in those reviews actually reflect differences in performance, rather than differences in those doing the reviewing.
It has been more than 2 years since Uplift was brought online. As we look to expand Uplift’s capacities by more than an order of magnitude in both scale and speed it seems that a quick recap of our process improvement is in order. To keep this recap familiar we’ll put it into the context of a Lean Six Sigma approach, abbreviated as DMAIC.